Friday, February 10, 2006

Taylor and Deming

'Scientific Management' and 'Total Quality Management' don't belong in the future.

Management of the 20th century started with the theories of Friederick Taylor and ended with the theories of Edwards Deming. Taylor was the inventor of 'Scientific Management' and Deming introduced 'Total Quality Management'. Common for both Taylor and Deming is that they both believe in describing and streamlining processes in order to optimize. This calls for time studies and work measurement.

Personally I don't think that 'Scientific Management' or 'Total Quality Management' have any future perspectives. I only see TQM applicable in companies with a high degree of routine work, but to optimize human resources I think it is important to implement other methods of management and leadership to secure continued growth and development.


Sources:
Dalrymple, John F. "From F Winslow Taylor to W Edwards Deming - Over a Century of Progress?", RMIT University, Melbourne, Australia, Link to PDF

No comments: